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EU Regulation 261/2004

March 17, 2020forieducationNo Comments

The most important document in our activity. Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, or in short EC 261, ascertain general rules on compensation and assistance to passengers in the event of flight delays and flight cancellations. This document was created to provide a high level of protection of passengers and their rights, as well as to reduce passengers’ problems and inconveniences caused by long delays or cancellations.

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    Hey, traveler, do you know your passenger rights? We’ve created YourFlightRights to improve your awareness and to help you understand in a simple and accessible language about your rights as a passenger and the steps you should take in case you are in a situation of a delayed or canceled flight, denial of boarding or luggage problems.

     

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