The most important document in our activity. Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, or in short EC 261, ascertain general rules on compensation and assistance to passengers in the event of flight delays and flight cancellations. This document was created to provide a high level…
Remember when we talked about the passenger rights – and the role of the EU Regulation 261/2004. If your flight departs anywhere within Europe or lands anywhere within Europe with a European airline but is canceled without two weeks’ advance notice or there is a significant delay, you are protected by the Regulation and if…
Every day around the world thousands of flights are cancelled for different reasons. Even though you may think your plans are ruined you still could take advantage of your consumer rights. In 2004 in Europe has been created Regulation 261 (EC 261) with the idea to establish common entitlements for flight passengers’ compensation and help…
YourFlightRights is established to operate with passengers’ interests as its top priority. The foundation’s main task is to inform you in a simple and accessible language about your rights as a passenger and the steps you should take in case you are in a situation of a delayed or cancelled flight, denial of boarding or…
Many people are quite worried about what is going to happen with Brexit and especially will their flight delay and cancellation rights are affected by it. Now, if the withdrawal agreement is approved by the EU and UK, it has been agreed that consumer rights will remain unchanged until the terms of the future relationship…
In this material, we will talk more about the denied boarding and what you must know about your rights. The YourFlightRights foundation specialize in helping flight passengers to be well aware of their rights. In addition to that, you must know about your right to care in case of a denied boarding. In 2004 in…
The first and most important thing is that you must not have voluntarily given up on your seat on the airplane. In such a case, this means that you exchanged your seat for a travel voucher, miles, cash allowance on the spot so you are not entitled to any compensation. Also, there are some other…
My flight was delayed and I arrived 4 hours late at my destination. Am I entitled to financial compensation? Yes, if you arrive at your final destination with a delay of 3 hours or more, you may be entitled to financial compensation, as long as the delay was not caused by extraordinary circumstances. If your flight is…
Strikes are a common cause for flight disruption, whether this be the personnel of an airport or an airline. Unfortunately, as strikes are deemed by EU regulation to be beyond the airlines’ control, passengers are unable to make compensatory claims in these cases. Food and refreshments will be made available at the airport for affected…
If you are subjected to the inconvenience of an overbooking or denied boarding, the plus side is that you may be due between €250 and €600 in compensation as well as some additional services and benefits at the airport. If you meet the conditions as set out in the EU Passenger Rights Regulation, then you…