Travel restrictions When the coronavirus outbreak first spread, the Foreign and Commonwealth Office began gradually warning against travel to certain countries, and between March and July it advised against all but essential travel to all overseas destinations. Over the summer, some travel restrictions were lifted, but many have been gradually reimposed as the pandemic’s second…
Situations with strikes can be overly complicated as they can happen at any time and disrupt your scheduled flights. While it’s understandable that airline or airport employees have the right to strike, you might be wondering what this means for you if your flight ends up being delayed or cancelled because of a strike. If…
John Lloyd and his girlfriend Antonia Watt suffered nightmare flight delays and had to spend €443 of their own money on accommodation, meals and travel to get home from holiday. As compensation, Vueling Airlines offered only a €20 voucher for another flight with it and moreover, it had to be used within six months. The…
Dr Martin Longden, a father-of-three, has won £3,278 compensation after representing himself in court against airline company Monarch after his family endured a 24-hour flight delay in Egypt. The airline didn’t even show up for the final hearing, thinking their excuse that a cracked windscreen on the outbound flight was enough to justify a 24…
Doug McIntyre, his wife Gisela and daughter Alysia were looking forward to their flight to Nairobi. But when they arrived at Heathrow Airport, they were told that the flight had been cancelled because of ‘technical problems’. After a great deal of queuing and what they felt was rude customer service, the family were rebooked on a…
To get stung with a charge for excess baggage is something that may cause irritation and problems for many people. That’s the situation Dr Richard Jakeman and his wife faced when flying with Qantas to Sydney in 2010. When arriving at Heathrow Airport, the couple discovered that the flight check-in was operated by British Airways….
Since the UK left the EU, many questions have arisen about the air passenger rights, namely about flight delay or cancellation compensation. The brief answer is that there are no real change to your flight compensation. Until the end of 2020, travellers will continue to benefit from the European Union’s Air Passenger Rights. Air Passenger…
As the number of international coronavirus cases continues to rise, many airlines are cancelling their flights. At the same time, measures to contain the virus are having a major impact on air traffic in Europe and beyond. Countries are beginning to impose entry bans (e.g. the USA closed down its borders). These developments will lead…
If you are subjected to the inconvenience of an overbooking or denied boarding, the plus side is that you may be due between €250 and €600 in compensation as well as some additional services and benefits at the airport. If you meet the conditions as set out in the EU Passenger Rights Regulation, then you…
Strikes are a common cause for flight disruption, whether this be the personnel of an airport or an airline. Unfortunately, as strikes are deemed by EU regulation to be beyond the airlines’ control, passengers are unable to make compensatory claims in these cases. Food and refreshments will be made available at the airport for affected…